This is the best significant advantage i.e OsTicket is free to use.Furthermore, it seamlessly integrates inquiries created via email as well as phone, and web-based forms into a simple easy-to-use multi-user web interface. OsTicket is a widely-used open source support ticket system. Most of the applications are there few are missing.Developers don’t need to do an extra effort.Any LAMP stack developer can easily contribute.Using a Web application environment with LAMP stack and the next generation of PHP version 7.Users can create their own modules on it.Easy to set up email piping/email ticketing system.Using MySQL Robust database management system.Easy to customize and as well as extendable.However, this PHP-based ticketing system is by far the most powerful yet intuitive and as well as exciting Open Source project of 2022. UVdesk community helpdesk project skeleton packaged along with the bare essential utilities and as well as tools to build and customize your own helpdesk solutions written in PHP language. However, only a few helpdesks are available which are pure web-based free Open Source oriented else almost take charge of common features.ĭrafting out Top 3 Free Open Source Help Desk for Bettering Customer Support Process below: Top 3 Free Open Source HelpDesk software in 2022 UVdesk Open Source Help Desk Here is the only solution i.e Free Self-hosted Helpdesk Software where you don’t need to pay for agent wise as well as for ticket count. Moreover, there will be less chance to have one agent for business, it will be greater.Īnd, per agent cost will take a huge part of your budget which you can be invested as well as somewhere else. When it comes with a “ Free Plan” it doesn’t work it limits you somewhere for agent count on the number of tickets.

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